OnzAuth Status - Incident history

Backup Infrastructure Upgrade

2025-04-14T12:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: Website, API, Login System, Auth Server

Apr 14, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 14, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 14, 12:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We are upgrading our old cloud infrastructure, including the database, and will have significant downtime due to the massive changes. Depending on the DNS propagation time, we strive to finish it within 2 hours or less..

Backend system upgrade and preparations for new features releases in the next couple of weeks.

2024-06-25T12:00:00.000+00:00

Type: Maintenance

Duration: 2 days

Affected Components: Website, API, Login System, Auth Server

Jun 25, 12:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Performance enhancements and database upgrades for increased load handling. We will minimise downtime as much as possible..

Jun 25, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 27, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Backend Certificate Upgrades

2024-04-30T15:30:00.000+00:00

Type: Maintenance

Duration: 1 minute

Affected Components: API, Login System

Apr 30, 15:30:01 GMT+0
Identified - Maintenance is now in progress.

Apr 30, 15:31:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 30, 15:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Should not take more than 1minute, but services will be down one after another, .

Final upgrade for stability

2024-03-04T06:30:00.000+00:00

Type: Maintenance

Duration: 1 minute

Affected Components: Website, API, Login System, Auth Server

Mar 4, 06:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Last touches to improve stability. Minor interruptions might occur.

Mar 4, 06:30:01 GMT+0
Completed - Maintenance is now in progress.

Backend upgrade

2024-02-26T08:00:00.000+00:00

Type: Maintenance

Duration: 8 hours

Affected Components: Website, API, Login System, Auth Server

Feb 26, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 26, 08:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Sporadic downtime expected, but most services should stay up..

Feb 26, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Cache layer failing, so logging in will fail due to server sent events not confirming.

2024-02-01T15:32:49.409+00:00

Type: Incident

Duration: 10 minutes

Affected Components: Login System

Feb 1, 15:32:49 GMT+0
Identified - We are currently fixing this incident..

Feb 1, 15:42:23 GMT+0
Resolved - This incident has been resolved. Problem due to backend provisioning reduction at the end of 31 Jan causing multiple failures on confirmation..

Emergency backup upgrade

2023-07-10T10:16:43.991+00:00

Type: Maintenance

Affected Components: API, Login System, Auth Server

Jul 10, 10:16:43 GMT+0
Identified - We are planning for a few backend tweaks, expect intermittent downtime during this time. It is currently online, will update further on disruptions.

Backend system failing

2023-04-09T03:17:49.259+00:00

Type: Incident

Duration: 1 day, 5 hours and 17 minutes

Affected Components: Website, API, Login System, Auth Server

Apr 10, 08:25:07 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 10, 08:35:00 GMT+0
Resolved - This incident has been resolved..

Apr 9, 03:17:49 GMT+0
Investigating - We are currently investigating this incident..

Apr 9, 05:29:58 GMT+0
Identified - We are continuing to work on a fix for this incident..

Apr 9, 09:45:52 GMT+0
Identified - We are continuing to work on a fix for this incident. Expect at least 6hrs more for resolution..

Apr 9, 18:41:22 GMT+0
Identified - We are restarting our systems, will be down for a couple of hours.