OnzAuth - Backend system failing – Incident details

All systems operational

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Backend system failing

ResolvedMajor outage29 hours 17 minutes

Affected

Login System

Major outage from 3:17 AM to 8:35 AM

API

Major outage from 3:17 AM to 8:35 AM

Auth Server

Major outage from 3:17 AM to 8:35 AM

Website

Major outage from 3:17 AM to 8:35 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • UpdateUTC

    We are restarting our systems, will be down for a couple of hours

  • UpdateUTC

    We are continuing to work on a fix for this incident. Expect at least 6hrs more for resolution.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.